Forty-five minutes. We look at where revenue is leaking now, what the architecture is doing or failing to do, and whether the engagement makes sense for both sides. No pitch. No deck.
Most “discovery calls” are sales calls dressed in softer language.
This isn't that.
I have a working method for these calls. It's not a script - it's a structure that respects your time and mine. Here's the shape of it.
What's been working, what's been catching, where the team is now and where you'd hoped to be by now. I listen. I ask short questions. I don't redirect you toward a service we offer.
The pattern as I read it. Where the architecture is likely leaking, the cheapest places to start looking, what's probably a people problem and what's probably a system problem. You can disagree. You probably should, in places.
A real conversation about whether an engagement makes sense, what the next step would look like if it does, and what to do instead if it doesn't. Sometimes the right answer is “not now” or “you don't need me for this.”
No fake-urgency follow-up. No “just checking in” drip. If I write, it's because there's something actually worth saying. If you write, I read it. Otherwise we both get on with our week. The pace is yours.
The diagnostic is the work. Not a sample of the work. Not a teaser.
It's the same conversation a paying engagement opens with.
I take a small number of engagements at a time so each one gets what it needs. Diagnostic calls happen most weeks, usually mornings my time. If nothing here works, write me - we'll find something.
If the calendar doesn't load, you can also open it directly.
Some people want to send a few lines before booking. That's fine, sometimes that's the better start. Two ways to reach me.